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Community Activity
EE Mcr Store Market St
Hi keep getting reminders re phone repair appt -I dropped phone off in your store Friday 13th, Josh booked my phone in , so only update to date is repair delayed as your awaiting parts for.it so I am now just waiting for more updates and news on m...
150 not working - SMS
I can't contact 150 via SMS. I can call but it doesn't provide me with the information I need. I wanted to understand my roaming charges for Belgium.
EE tv remote lost
Hi people. I wonder if anyone has had this issue and been able to resolve it. My toddler has somehow managed to lose the remote control for the TV box. I know you can use the app to control it, but the problem is that it appears to be necessary to h...
EE cancelled service on me
Hi all. Has anyone else had the following problem? I recently received an email telling me to return all my EE broadband kit, and received the envelopes to do it. I did not request to cancel any services, and our bill payments are all up to date by d...
Smart Hub Pro or Plus?
Hello,I'm strongly considering EE as broadband in my new house but I can't decide between sticking with the standard Smart Hub Plus and adding Smart WiFi Plus extender or, alternatively, going with the new Pro equivalents. The £3pm difference is pret...
Resolved! Cancelling broadband
Good morning EE can you please sort some issues out your end?1. Joined broadband and landline on the 30 sept and had no landline or broadband at present have reported fault 3 times and still no luck you blame open reachi called and cancelled service ...
Smart hub pro View connected doesn't show everything, ee app doesn't setup
Been running the smart hub PRO for a week now and finding it pretty Sh?t.Connected devices, well I have all four ports on the back of it connected but only one port shows things connected.My phones connected to the wifi but again not showing up under...
Resolved! Homebrew Smart Hub Pro upgrades from Smart Hub Plus - will it work?
HiyaI can now get full fibre to my home and want to order one of EE's FTTP packages. We're currently running the whole house off a EE 5G Home 'Broadband' router - quite successfully as it happens - but it tops out at around 150Mbps. Fast enough for m...
Resolved! Re: Subscription payment 10£ as you go
Hi,I'm in the same situation and just realized it today. I've been charged both the recurring card payment (£9) and the auto card payment pack (£9) for over three months (£18 per month). I have now cancelled the recurring payments as instructed, but ...
Broadband missing email confirmation
Hi,I took out an EE broadband contract over the phone today in my online account the order is not showing. The only email I received is to sign the contract which was done over the phone. I have a reference number starting with AGT but it doesn’t wor...
