07-08-2025 02:34 PM
I'm moving out, and I want to save my parents the hassle of selecting a new broadband provider or creating a new account. The broadband account is currently under my name, and I'm handling everything related to it. Is it possible to reassign the account to someone else, so I can simply leave it as is for my parents? If not, what is the easiest solution in this situation?
07-08-2025 02:37 PM
The current owner of the contract wishing to be moved needs to call CS with both of you available on the line to effect a change of ownership. The other person will need to pass a credit check. They will then be paying for that contract. If you can't do it together CS will give the current owner a password for the other to quote when they call.