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Community Activity
You have used all your data - No!
Today, and previously, I receive a message stating that I have used all my data, yet when I log in to EE, it shows that I have plenty left. This has been happening quite regularly for the past 2 months or more. These two screengrabs were taken this...
Apple Watch
Wanting to add watch to my contract, looked at paired and say u need PAC when I go onto it says I owe £600 because I am leaving confused want to keep same number but not leaving. Any ideas
Voicemail now announcing number in message
Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...
Resolved! should a prepaid card must be cancelled?
I bought this SIM card at an airport convenience store. It has been a long time since then. When I left the UK, I didn’t cancel or deactivate it. I thought it was a prepaid SIM card. I want to know whether it could have incurred any charges. I can n...
Got a phone locked on t-mobile uk, how do I unlock it?
Got a nokia locked on t-mobile uk, when i put a sim from another network, it says restricted and tells me to input a code. when I write my imei number on the ee unlock website it keeps saying 'application error'When i try an imei of another phone, it...
EE cancelled service on me
Hi all. Has anyone else had the following problem? I recently received an email telling me to return all my EE broadband kit, and received the envelopes to do it. I did not request to cancel any services, and our bill payments are all up to date by d...
Changing from BTto EE wil I keep my old BT landline number
I came to the end of my BT contract and re contracted with EE. As I already have BT digital home phone I kept this with EE. Because there was nothing mentioned about landline phone numbers am I right to assume I will keep my Current BT number
EE perks account deactivated
My EE perks account has been deactivated, I’m now due for an upgrade but cannot access my codes. I’ve called up and the customer service team suggested I need to speak to my HR team at work as it has something to do with them. I’ve spoken to them and...
Billing
Why can’t I log into my account to view my bills, the number I have it does not recognise
Poor Customer Service
Is anybody else experiencing poor customer service from BT/EE and feel like they are being fobbed off at every opportunity?Has anybody managed to successfully register a formal complaint in the last four weeks?Are you experiencing wait times of over ...
