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Slow upload to series x via Ethernet

Toonsoldier91
Investigator
Investigator

Morning one and all

ive had ee fibre installed since July time and not had a issue so far but over the last few weeks I’ve nriiced while doing a speed test on Xbox via Ethernet I’m getting good download speeds typically over 1gb on a 900 line but my upload speeds are only 15/20mbs 

I also had some slight jitter on black ops 7, rang ee they said the router looked congested so cleared that and I have to say it does seem better but still does have a little amount of jitter every so often 

 

They’ve since done a factory reset on the router but I’m still only getting 15mb on upload on Xbox, tried my sons Xbox to isolate a cable issue and that was the same, then tried a brand new cat 7 cable, same again. Different ports. Same again 

I have the smart hub pro and I think it manages bandwidth automatically, but even when everything else isn’t being used it’s the same 

I have a pc 2 Xboxes ( never used all together either ) and 2 phones and 4 tablets that ain’t ever used together. At anyone time you might only really have 2/3 tablets and the 2 Xboxes being used if I’m online with my son

 

does this sound like a router issue as ee say it looks fine from there end and not really much else they can do? 

is there a router out there I could plug straight into the white wall box that’ll manage things much better then the smart hub pro ? Ideally under 200 quid that I won’t have to worry about or is this the router doing its job and limiting the wired series x upload bandiwidth as it doesn’t use much to free up more for other devices, all other decides on wireless and upload is spot on even my sons who’s is the furthest away gets 200mb download and 60/70 upload on wireless.

any help much appreciated thanks 

25 REPLIES 25

@Toonsoldier91 WiFi 7 does not need to have the 6Ghz band for operation, just so you are aware!

That makes sense now. I’m clueless. My pc wifi is 6ghz so ideally I’d prefer that as I do see better performance when it’s on 6ghz at the moment but it msotly ends up on 5ghz and get around 850mb so not end of the world. I just want a router that’s stable and doesn’t end up congealing like this one has as already after a few games on black ops 7 zombies I can see a little bit of jitter when running past things on zombies 

Possibly a box thing but wouldn’t make sense why wifi is getting better speed then wireless on both Xboxes 

@Toonsoldier91 Here is the best advise for you, if you want to use a 6Ghz signal you need to be REAL close to the Trans/Recv for each, the higher you go frequency wise, the better your devices NEED to be to handle it all efficiently!

Still, you'll never know until you try another router in earnest. Nobody's gonna guarantee that 1 router performs better than another on some detailed technical aspect.

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Toonsoldier91
Investigator
Investigator

So after looking at pc today and playing on there I’m doing a background ping test to 8.8.8.8 and average is 11 so fantastic but it does spike. Not very often but it does. 

i think the router is just managing the que badly even when only using one gaming device so I think im just going to hand this back and save my self a tenna a month and get the original router that’s ment to come with this bundle back and buy my own 

 

so if anyone could recommend a decent router doesn’t have to be anything fantastic as I literally play a Xbox and my son plays flight simulator on my of some times so even a dual 5ghz might be enough Aslong as that wont cause interference as I can separate pc into its own band and tbh its only the pc the really uses my current 6ghz band so even if I loose 100 down load on that i don’t think it’ll matter that much surely ? 

Thanks