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Slow upload to series x via Ethernet

Toonsoldier91
Investigator
Investigator

Morning one and all

ive had ee fibre installed since July time and not had a issue so far but over the last few weeks I’ve nriiced while doing a speed test on Xbox via Ethernet I’m getting good download speeds typically over 1gb on a 900 line but my upload speeds are only 15/20mbs 

I also had some slight jitter on black ops 7, rang ee they said the router looked congested so cleared that and I have to say it does seem better but still does have a little amount of jitter every so often 

 

They’ve since done a factory reset on the router but I’m still only getting 15mb on upload on Xbox, tried my sons Xbox to isolate a cable issue and that was the same, then tried a brand new cat 7 cable, same again. Different ports. Same again 

I have the smart hub pro and I think it manages bandwidth automatically, but even when everything else isn’t being used it’s the same 

I have a pc 2 Xboxes ( never used all together either ) and 2 phones and 4 tablets that ain’t ever used together. At anyone time you might only really have 2/3 tablets and the 2 Xboxes being used if I’m online with my son

 

does this sound like a router issue as ee say it looks fine from there end and not really much else they can do? 

is there a router out there I could plug straight into the white wall box that’ll manage things much better then the smart hub pro ? Ideally under 200 quid that I won’t have to worry about or is this the router doing its job and limiting the wired series x upload bandiwidth as it doesn’t use much to free up more for other devices, all other decides on wireless and upload is spot on even my sons who’s is the furthest away gets 200mb download and 60/70 upload on wireless.

any help much appreciated thanks 

25 REPLIES 25

No I don’t use the wifi boosters or game mode on the app 

No literally on thing I done was change passwords. That’s it. Also didn’t use the boosters as I didn’t need them as every other device gets almost full speed all over the house 

The tp link be550 says it’s 7ghz

@Toonsoldier91 You can try then, only thing i would do is unplug the x-box ethernet cable stick a laptop PC on that connection and speed test that cable all the way back to the Router, the fact you are getting the other speed test so high is real strange! 

I’ll get my partners laptop out and see what it shows 

This is the  result from literally 30 seconds ago on the Xbox. 

IMG_5198.jpeg

 

@Toonsoldier91 I have nothing against Tp link, use there Powerline with no issues, installed a couple of deco mesh systems and to be honest they are just so poor, but i am a 100% Asus user and my powerline is not doing really anything hanging off it!

Will view your posted image when it get's cleared for general viewing!

Ok picture cleared and this is all up to you but you could try this below!

""In summary, for PPPoE connections, setting the MTU to 1492 bytes is advisable to optimize performance and reduce the likelihood of packet fragmentation. If you are experiencing issues with your current MTU settings, consider adjusting it to 1492 for better results.""

I think I’d use pretty much anything Aslong as it was reliable and not too expensive 200 or below. Do you think a good quality router would actually out perform the smart hub pro for signal strength etc ?

@Toonsoldier91 Cannot say that with any definitive answer to power/speed or stability one against the other, signal strength is a device regulated but some work better than others in a like for like situation, you just need to work out the pro's/cons as one against the other, moving third party you have FULL control over what you do with the Router and it is not going to be restricted possibly like the EE one can be! Going to wait to see what your other speed is like, just now it's all pointing to a x-box issue to be sorted out! 

You are ruling out Asus with your £200 or less as a like/like type so forget about them!


@Toonsoldier91 wrote:

The tp link be550 says it’s 7ghz


You don't mean that! It's WiFi7 which provides 2.4, 5 & 6 GHz bands just like SH Pro.

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Sorry yes not 7ghz I ment 6ghz doesn’t that make it a wifi 7 box ?