12-08-2026 12:30 PM - edited 12-08-2026 12:40 PM
Hi
I have recently taken on Sky Streaming and they have sent me a PUK device.
My broadband is with EE and i'm currently on Full Fibre 150.
When I attempt to watch any of the channels, the load for a few seconds and then freeze and the device becomes unuseable.
I have contacted Sky directly and they saying that I need a speed booster etc etc. Is there anything that can be done on EE's which enable to me use my Sky Streaming PUK as normal?
Regards
Zak
14-08-2026 01:00 PM
@zakahmed555 Very much which way to go, but as you say the Sky Puck was the one that has turned out to be Faulty, lets just hope that it stay's that way.....