We just moved over to EE Broadband after many trouble free years with Plusnet - because we wanted to keep a landline, which Plusnet apparently will not support in future.
Trouble is, now we're with the EE router, our Sky Stream box loses the Internet connection on a daily basis. It's only the Sky Stream - every other device (mobiles, iPads, home computer, laptop, Eufy security) are fine. We're having to reboot the router every single day, and it's incredibly annoying now. I've tried turning off the 5GHz frequency band, also tried using an ethernet connection to our Sky Stream box, both to no avail. Apparently it's the connection of the router to broadband service that's the problem.
Searching online this appears to come up as a question time and time again, it's clearly a known problem. Are EE doing anything about this? Or are there any recommendations that might work to resolve this? I can't swap to a 'non-EE' router as the landline requires the EE router to be the primary broadband connection.
Many Thanks
