Safe search

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robh661
Established Contributor
Established Contributor

‎13-09-2024 05:20 PM

how do I disable Safe Search from my Broadband, I've tried all the workarounds and they work for 5 mins and then reset to strict.

and when I go to content lock, that's blocked until I login, which is ok,  and when I do login, it shows there's no restrictions on 18+ websites.

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XRaySpeX
EE Community Star
EE Community Star
In response to robh661

‎13-09-2024 05:52 PM

You should be looking at Parental Controls under BB in your EE app, not Content Lock under Mobiles.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX
EE Community Star
EE Community Star

‎13-09-2024 05:30 PM

@robh661 : Content Lock is for mobiles. Which BB do you have, mobile or fixed Home BB?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Ewan15
Skilled Contributor
Skilled Contributor

‎13-09-2024 05:38 PM

Interestingly I have it the other way round, I can't enable it

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robh661
Established Contributor
Established Contributor
In response to XRaySpeX

‎13-09-2024 05:46 PM

I've got a full fibre gigabit wired package. 

 

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XRaySpeX
EE Community Star
EE Community Star
In response to robh661

‎13-09-2024 05:52 PM

You should be looking at Parental Controls under BB in your EE app, not Content Lock under Mobiles.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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robh661
Established Contributor
Established Contributor
In response to XRaySpeX

‎13-09-2024 06:29 PM

Thanks, It took a while, as I needed to setup the wi - fi control, but managed to find the parental controls in the EE app, and turned safe search off in there.