Review of WiFi 7 Pro Router & 1.6Gb Service - Mixed Feelings.

[CarbonStar]

Hi Everyone!

Please see my review below, 

1). Engineer Appointment was 8am-1pm and the gentleman arrived around 9:15am and gave a courtesy call 10 mins before too!

2). Swapped the little ONT box within 5 minutes, just took off and added new one - turned everything on and started working!

3). Gave the Hub Pro a few minutes and was hitting max speed!

4). My iPhone 16 Pro Max is able to get around 1.4Gb download max from the hub, up from 840Mb from my Eero 6E router (TalkTalk).

5). PC is almost at 1.7Gb Down with Ethernet.

6). Disappointing to see you cannot hide your SSID / not Broadcast Your Wifi Signal - but it is what it is I guess.

7). Not sure if I need to opt out of "EE WiFi" which makes you a public WiFi hotspot? - can anyone advise on this please?

8). Overall, higher latency on EE than TalkTalk but much faster speeds - not sure if I'll keep or switch back as Latency is more important than Speed to me. Disappointed in this - EE has 2-4x more latency than TalkTalk - I will see if this will settle over next 24-48 hours.

9). Furthest Room in my home (3-storey) gets 600 - 700Mb which is excellent. The same spot with Virgin Media (1Gb) would get 150 - 300Mb using their router and wifi booster in the same location as EE's Pro Hub and Extender. I appre you don't need such fast speeds however for battery life, the quicker load times and stronger signal I'm hoping will help!

I think that's everything, so conclude,

Great Speeds, Easy Set Up.

Higher Latency - most important for me - so I will most likely cancel this and go back to TalkTalk.

[munkeman]

Would have happily switched but unfortunately I can only get OpenReach providers at my property. 

[munkeman]

Good news but not holding my breath - could be waiting a few years…

[Jasonjohn]

Just got this 2 weeks ago, from the moment unstable internet connection, I have connected it with ethernet on my pc, cannot even work properly in my pc 

[Ali_A]

Hi @Jasonjohn 

Welcome to the Community. 

Sorry to hear you're facing unstable internet connection. 

First step- can you power down your router for 5 minutes and back on again, then give it a few minutes to settle? 

It may seem a simple step, but occasionally resetting the connection will resolve this, especially on a new connection which may have just completed its "stabilisation" period. 

You can find further steps at Fix EE Broadband Connection Problems

If the issue persists you can text HELP to 66033. 
• We’ll run tests on your connection to find out what’s going on.
• If you need an engineer, we’ll text you in 15 minutes to book a slot.
• If you don’t need an engineer, our brilliant team will call you within 30 minutes to help solve your issue.

See Contact us about Broadband page

Ali 

[Imajica]

Got it today. Pairing took a little while but streaming has been smooth as a babies bottom!! 😂 can’t complain so far. Much better than the original router which was hit and miss. Will post a review in a weeks time with an update…

[JimM11]

@Imajica Welcome, complaints not allowed, should be good, start's off good, only can get better! Good news always welcome. Hope you have plain sailing with it.👍 

[Imajica]

Still really good. So much more stable than the old wifi6 router. 

[JimM11]

@Imajica Long may it continue.👍

[nippychops]

Absolutely Brilliant piece of kit. I have had it for 4 months now and always had expensive third party routers. Bought the TP link Deco BE 85 for £719 to push my speeds and coverage further and trust me when I say, after 3 weeks of intensive testing, this kit from EE is miles better. Stability, connection speeds & coverage. Just returned the BE85 and previously used an ORBI 970 too, nothing has come close to this ISP router. Which is just brilliant for something that comes free with your internet service. 

[Pras1011]

I too have the BE85 and thinking of selling it to buy the EE WiFi Pro SW40J to mesh with my EE 5G Hub HH70C.

Could I have more details as to why the EE Router and WiFi Pro devices are better than the BE85?