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Review of WiFi 7 Pro Router & 1.6Gb Service - Mixed Feelings.

CarbonStar
Established Contributor
Established Contributor

Hi Everyone!

Please see my review below, 

1). Engineer Appointment was 8am-1pm and the gentleman arrived around 9:15am and gave a courtesy call 10 mins before too!

2). Swapped the little ONT box within 5 minutes, just took off and added new one - turned everything on and started working!

3). Gave the Hub Pro a few minutes and was hitting max speed!

4). My iPhone 16 Pro Max is able to get around 1.4Gb download max from the hub, up from 840Mb from my Eero 6E router (TalkTalk).

5). PC is almost at 1.7Gb Down with Ethernet.

6). Disappointing to see you cannot hide your SSID / not Broadcast Your Wifi Signal - but it is what it is I guess.

7). Not sure if I need to opt out of "EE WiFi" which makes you a public WiFi hotspot? - can anyone advise on this please?

8). Overall, higher latency on EE than TalkTalk but much faster speeds - not sure if I'll keep or switch back as Latency is more important than Speed to me. Disappointed in this - EE has 2-4x more latency than TalkTalk - I will see if this will settle over next 24-48 hours.

9). Furthest Room in my home (3-storey) gets 600 - 700Mb which is excellent. The same spot with Virgin Media (1Gb) would get 150 - 300Mb using their router and wifi booster in the same location as EE's Pro Hub and Extender. I appre you don't need such fast speeds however for battery life, the quicker load times and stronger signal I'm hoping will help!

I think that's everything, so conclude,

Great Speeds, Easy Set Up.

Higher Latency - most important for me - so I will most likely cancel this and go back to TalkTalk.

IMG_0260.JPEGIMG_0261.JPEGIMG_0262.JPEGScreenshot 2024-10-02 112855.jpg

 

64 REPLIES 64

@Mr_Incredible : It does have a Guest network.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Mr_Incredible
Established Contributor
Established Contributor

Any idea about VLAN support?

@Mr_Incredible : Dunno if Smart Hub Pro and Smart WiFi Pro with WiFi 7 answers that. No mention of "VLAN" tho'.

Multiple SSIDs Yes
Main/Guest/Compatible



If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Mr_Incredible
Established Contributor
Established Contributor

Got the new kit today and the interface is soo familiar to the BT Smart Hub 2 that it was relatively easy to find where differences appeared to be lurking!  However, no VLAN capability that I can find. 😞  Wowzers!  I think that's a bit of an oversight!

munkeman
Investigator
Investigator

Thanks for the detailed review. However, to me all this hype about EEs new wifi7 router is pointless because they still don’t offer symmetrical speed. 1.6 down but only 115 up is pitiful. When will BT/EE catch up with other providers like Truespeed and Gogaclear etc. 

JimM11
Brilliant Contributor
Brilliant Contributor

@munkeman If you have the need for such a service then your other providers are the way to go!

Mustrum
EE Community Star
EE Community Star
Mr_Incredible
Established Contributor
Established Contributor

@XRaySpeX 

In the thread Solved: Does EE Smart Hub offer guest network, VLAN segregation or bridging? - The EE Community   you mentioned that the Plus had Guest Wifi and Vlans.   In this thread I confirmed that the Pro did not have VLAN capability.  So it's going back. 

Yesterday I received a new Smart Hub Plus and for the life of me I cannot find any VLAN functionality in it.  Have they removed it since January when you thought it had? !!!  This one may be going back too!

Yes, @Mr_Incredible , either I was wrong or more likely I took a Guest network to be a VLAN, as I did say it had "1 Guest network & VLAN" as if they were 1 & the same.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Brilliant Contributor
Brilliant Contributor

@Mr_Incredible I am sure i replied to one of your post's over a week ago telling you that EE did not support Vlan segment's and that an AP with vlan support would be best, and i think you already used, but just needed to spec up to get to wifi6, if i am not mistaken?