Connecting EETV box to Third Party Router

[RachelAC68]

Afternoon - because of ongoing frustrations with DNS/IP drop outs since August, I've invested in new router which works perfectly - and I have amazing net/service - HOWEVER - I can't sadly connect the router to the EE TV box.

Can anyone help - as it stands atm it cant find the name of the router even as a choice to join - which is frustrating.

Router is Asus GT-AX11000 Pro 

I'm not very techy so any advise (in noddy and big ears terminology) would be welcome !!  Thank you 

[widdowsonben · Accepted solution]

Hi Rachel

Navigate to the routers homepage (http://192.168.1.1 or http://192.168.0.1) and click on WAN. Then scroll right to the bottom and untick Enable VPN+DHCP Connection and click apply. Then navigate to the LAN settings (above the WAN option you just clicked on). At the top you'll see an option for IPTV. Set it to the following:

Select ISP Profile: None

Choose IPTV STB Port: None

Use DHCP Routes: Microsoft & RFC3442

Enable Multicasting Routing: Enabled

Default IGMP Version: IGMP V3

Enable Fast Leave: Disabled

UDP Proxy: 0

That should work after a reboot. I find it performs much better over wifi though rather than via an ethernet cable for some reason.

Hope that helps.

[RachelAC68]

Perfect - thank you SO much ♥♥  Works like a dream ! 

[widdowsonben]

Absolutely no worries. I'm glad it works for you 🙂 

I'm not going to promise you that it doesn't occasionally drop out but it works 99% of the time. Enjoy your new setup.