29-03-2025 01:27 PM
Hi I have not received our bag to return our old device. Please can you arrange one to be sent out please .
Shaneen
Solved! See the answer below or view the solution in context.
29-03-2025 04:59 PM
@Shaneen77 : If it's listed in following link then follow https://ee.co.uk/help/orders/return-and-recycle-ee-product . If you have not received a return bag you may call 0330 123 1105 for 1.
29-03-2025 01:55 PM
Hello @Shaneen77 ,
Welcome to the community,
We cannot do that from here, this is a public forum and we have no account access and do not know who you are. You will have to ring customer service about this, you also have not said what you want to return.
29-03-2025 04:59 PM
@Shaneen77 : If it's listed in following link then follow https://ee.co.uk/help/orders/return-and-recycle-ee-product . If you have not received a return bag you may call 0330 123 1105 for 1.