01-11-2025 07:53 AM - last edited on 01-11-2025 11:29 AM by Leanne_T
Can you please help me reset the password on my WiFi router as someone's stood outside my home everyday using my WiFi
Solved! See the answer below or view the solution in context.
01-11-2025 09:48 AM - edited 01-11-2025 09:49 AM
@Stewilson73 The link that you need. If you have the EE WiFi on your Hub then you need to take the different approach to it all!
Change the WiFi Password and Admin Password on Your Hub | Broadband Help | EE
01-11-2025 09:48 AM - edited 01-11-2025 09:49 AM
@Stewilson73 The link that you need. If you have the EE WiFi on your Hub then you need to take the different approach to it all!
Change the WiFi Password and Admin Password on Your Hub | Broadband Help | EE
01-11-2025 09:56 AM
@Stewilson73 You know this how ? Unless you gave them the password they cannot use your WiFi. Are you sure they are not using a EE WiFi hotspot? Are you sure they are not using cellular data ? Can you see an unknown device connected to your router? And as you’re asking how to change the password you’ve definitely not looked at any connected devices. So how do you know that this person is connected to your WiFi connection?
01-11-2025 11:01 AM
@Stewilson73 : You don't say which router you have.
If you have 1 of EE's Smart Hub models try following Changing Your WiFi Password on a Smart Hub
01-11-2025 11:32 AM
I'm a tad curious how the OP knows someone is using their WiFi.
Normally this would be visible using one of the admin panels of the router, in which case you're already halfway to finding the password option. Use of admin panels also imply some level of expertise.