Red flashing light
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30-03-2022 03:45 AM
- I have a continuously flashing red light on my broadband, not getting internet access, all my devices are currently not working, tried all the possible solutions of turning off and on what is the issue at the moment?
Solved! See the answer below or view the solution in context.
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30-03-2022 05:10 AM
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30-03-2022 03:25 AM
Hi
I’ve only just woken to find a flashing red light on the router apparently it appears to be the Internet connection that is flashing having tried turn off the router for 20 seconds it is still continuously flashing is there maintenance issue again?
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30-03-2022 03:37 AM
What’s going on? Red light flashing no internet connection EE needs explain quality of service as it has had issues within the last few weeks not getting connections and disconnected from Internet service.
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30-03-2022 04:53 AM
@ARMandrew1 : It would help to say which router.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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30-03-2022 05:01 AM
It’s not the router, the router works fine, it’s the internet connection
from EE flashing red.
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30-03-2022 05:06 AM - edited 30-03-2022 05:12 AM
OK, the light is on the router, is it not? I'm not saying there is anything wrong with the router. It's meaning will depend on which router, but I'll leave it at that.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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30-03-2022 05:10 AM
Thanks anyway, problem now solved.
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30-03-2022 05:37 PM
These things occasionally happen, particularly overnight or weekends. It could be that an OR eng has accidentally disturbed your line while working at exchange or cab. It's usually back by mid-morning at the latest w/out EE even being aware of it.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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