Recurring WiFi 7 issues

[ben_flugel]

Having had my 1.6gbps service with EE for 6 months now, I'm largely disappointed with it and wish I'd made more of a fuss at the start when I was experiencing issues. With hindsight, I should have exited the contract but now I'm stuck. 

I have various issues with the Wi-Fi requiring full restarts probably once a week. Devices failing to connect, our two WiFi 6e enabled laptops frequently connecting to 2.4 rather 5 or 6, despite being close to a wired in node.

I've tried compatible wifi settings, adjusting channels, moving nodes to different locations. But I continue to experience issues. 

Our cabled in nodes also regularly drop their speeds. After a reboot they'll connect at 2.5gbps. It can be the same day or a few days later and speeds have dropped to around 300mpbs when testing. Reboot that node again, or just remove and reinsert the cable, and we're back at 2.5gbps.

I'm seriously considering getting a different mesh setup, but the fact I'm paying a premium for the 1.6gbps service stops me doing that!

[Northerner]

Hi @ben_flugel 

Under the adaptor settings on your laptops you should be able to select preferred network band.  

If you're using windows it will always chose the most power efficient connection, which you can change.

Thanks 

[ben_flugel]

@Northerner I've tried that too. Doesn't make a difference.

[JimM11]

@ben_flugel You will probably have to look closely at the properties and Roaming Aggressiveness will more than likely be the best one to adjust, all driver dependent and how well implemented!

[Colesey]

I had the exact same issues with both my hardwired nodes. The speeds would drop so low on them, that in the end I gave up and started using wireless backhaul. 

I think the system as a whole needs a FW update. One thing I find particularly frustrating is my phone won’t automatically connect to the node I’m closest to. E.g if I’m upstairs and move downstairs almost next to the router, it stays connected to the node upstairs rather than the hub which is right next to me!…

[JimM11]

@Colesey You may find that the phone wireless off 5-10 second wait then back on when you change area helps. worth a try!

[ben_flugel]

@Colesey yep, I agree with all that. And yes, I have the same with the lack of roaming between nodes as well.

Whilst @JimM11  solution does work, it really shouldn't be necessary.

I do hope the rumoured firmware update is imminent and fixes a load of these issues.