19-07-2023 12:25 PM
No, I have broadband with you, but I got a message through to say the payment card had expired
Solved! See the answer below or view the solution in context.
19-07-2023 10:05 PM
@Sjr24 In your online MyEE for BB under Billing you may edit your payment method.
19-07-2023 12:34 PM
So how to I change my card?
19-07-2023 04:05 PM
Hi @Sjr24
If you're not able to do this in your My EE account, I recommend speaking to our Broadband Support team. They'll be able to change it manually for you.
Chris
19-07-2023 10:05 PM
@Sjr24 In your online MyEE for BB under Billing you may edit your payment method.