Pppoe not Working

Olifab
Investigator
Investigator

Hi so I'm trying to use my Tp-link Vr2100 modem with my ee modem. I have the ee router plugged into the DSL port and then a network cable coming from network port 1 on the ee modem into the WAN port on the tp-link modem and the tp link modem has been switched to "Wirless Router Mode" . But I've been trying to setup the tp-link router up but the username and password doesn't seem to work, the username and password I'm using is: bthomehub@btbroadband.com and BT (also tried no password). But if I set it up with Dynamic IP it work fine.

FYI the ee route has a Internet connection and works fine and all the cable are fine. I was also using the tp-link router with my previous Internet provider for many years via the DSL port and user the username and password for Plusnet. 

I have attached two screenshots one of it setup as a dynamic ip and the setting in trying to use for pppoe! 

It's never been this hard in the past....

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15 REPLIES 15
XRaySpeX
EE Community Star
EE Community Star

Let's see your settings for the Net Config (your 2nd pix)? What choice does the Type drop-down show?

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

 is this the correct page? 

1000052204.jpg

XRaySpeX
EE Community Star
EE Community Star

I can't read it. What's the last Type Drop-down?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

don't know if this is the page your looking for. 

Static ip

Dynamic ip

Pppoe

Bridge

1000052204.jpg

 

XRaySpeX
EE Community Star
EE Community Star

What is it that you are trying that isn't working?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Community Hero
Community Hero

@Olifab The Tp-Link VR2100 Router does not have a dedicated AP mode off operation, you will need to go set it that way, have a look on the Tp-Link community page for how to do that!