Pppoe not Working

Olifab
Investigator
Investigator

Hi so I'm trying to use my Tp-link Vr2100 modem with my ee modem. I have the ee router plugged into the DSL port and then a network cable coming from network port 1 on the ee modem into the WAN port on the tp-link modem and the tp link modem has been switched to "Wirless Router Mode" . But I've been trying to setup the tp-link router up but the username and password doesn't seem to work, the username and password I'm using is: bthomehub@btbroadband.com and BT (also tried no password). But if I set it up with Dynamic IP it work fine.

FYI the ee route has a Internet connection and works fine and all the cable are fine. I was also using the tp-link router with my previous Internet provider for many years via the DSL port and user the username and password for Plusnet. 

I have attached two screenshots one of it setup as a dynamic ip and the setting in trying to use for pppoe! 

It's never been this hard in the past....

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15 REPLIES 15
XRaySpeX
EE Community Star
EE Community Star

The PPPoE Auth is only done at the initial EE router, not also at the secondary TP-Link router. The latter's connection type should be Ethernet & it should be connected at a LAN port, not the WAN port.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

So I plug the ee router into one if the LAN ports on the tp-link router?

XRaySpeX
EE Community Star
EE Community Star

Yep!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Okay I'll try this later otherwise I'll kick everyone off the WiFi lol! 

JimM11
Community Hero
Community Hero

@Olifab You can wan - lan connect, your Tp would need to be routing and you will/would be double NAT control but possibly not too many problems you would just need to check!

XRaySpeX
EE Community Star
EE Community Star

That's what we accuse our providers of doing, playing with their live online systems while their users are online. LOL 😉!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
XRaySpeX
EE Community Star
EE Community Star

Yes, @JimM11 , I'm trying to avoid the complications of multi-LANs & double NAT'ting.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

@XRaySpeX No problem!

Hi so I've tried this and it doesn't work. Is there anything else I would need to do? 

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