12-10-2024 02:03 PM
Probably a daft question, but the engineer just installed my Smart Hub Plus on the living room floor, so I want to move it to somwhere safer. Will there be any problems in unplugging it for a few minutes or will this cause the entire internet to collapse?
12-10-2024 02:07 PM
The Internet will go down when you unplug it obviously, but it should come back up once powered back on.
12-10-2024 02:09 PM
Thanks Bob, 'should' come back on ? It's that uncertainty which made me ask the question first.
12-10-2024 02:51 PM
@Dennis66 It’s the same as your TV or toaster, they too should come back on after being switched off - most of the time all is well..
12-10-2024 05:07 PM
Well, thanks for replying Mustrum, but 'most of the time all is well' is still a bit ambiguous. What about the times when "all is not well"??
I don't really understand why there isn't a simple answer to this question? If I disconnect my Smart Hub Plus router, will it reconnect okay when I power it on again?
12-10-2024 05:14 PM
@Dennis66 There is as much chance of it not working as your toaster not working, hence yes it should.
But like your toaster, one day it may develop a fault.
12-10-2024 05:33 PM
Thanks again. I really appreciate the response, but my toaster isn't connected to the internet (well, not yet), so not too sure about your comparison? Will is just simply reconnect up?
Has no-one disconnected and reconnected their Smart Hub Plus?
12-10-2024 05:41 PM
The answer is yes, it is that simple. Turn it off, move it, turn it back on, it will just go back to how it was before turning off.
its fine, stop stressing.
12-10-2024 05:48 PM
Not stressing, just suprised this isn't mentioned anywhere in the manual, app, or community.
Thank you for the unambiguous answer.
12-10-2024 05:50 PM
Nobody can guarantee that your BB connection isn't down at the mo' you switch your SH+ on. There's always a v. small possibility (s**t happens) but even if it is it would still have been down while you didn't touch the SH+ on the living room floor. Same result!