Port Forwarding Not Working on EE Smart Hub—Fix Needed

[LiamStevo]

I've been trying to open specific ports on my EE Smart Hub, using a TP-Link RE700X range extender. My setup is identical to my previous router, but now the ports won't open. I’ve manually configured them in the EE Hub and in Windows Firewall, set up a static IP for the extender, disabled DMZ, and tried full resets. EE support was unhelpful—they just suggested restarting the router and re-following the guide, but nothing worked. Has anyone had this issue or found a fix on EE?

[LiamStevo]

Thanks. I've run ipconfig /all on the PC connected to the RE700X Ethernet port.

IPv4 Address: 192.168.1.200
Default Gateway: 192.168.1.254

So it looks like the PC is receiving its address directly from the EE Hub and the RE700X is just bridging the connection. I've updated the port forwarding rules to point to 192.168.1.200 rather than the RE700X IP and it dont work 

[XRaySpeX]

Ah, that's more like it being on the right lines! It was nonsensical trying to open ports on a range extender. Indeed a range extender shouldn't have its own IP.

[JimM11]

@LiamStevo Ok now you have found made applied and saved the changes, give the hub a five minute power down, and when you put it back on give it a further five minutes to stabilise again, then check you are still holding the 1.200 IP on the PC....

You will see the link i sent for you to look at, it is my sample, all off my IP's were set as Static devices as i did not want them moving about especially so i could web manage the ones that needed it like my own TP's, so you may just have to go set that PC to a Static IP done on the EE Hub no where else, DHCP should hold it steady and you will see that with the power off/on first....

[bobpullen]

---

@LiamStevo wrote:

---

@LiamStevo - you have UPnP rules above the ones you're trying to manually add. Whilst this shouldn't have any bearing on things, a bug was spotted a while back where its found to break things.

See here.

[JimM11]

@bobpullen Thanks bob, forgot all about that step you proved a while back on the Plus Hub.

[LiamStevo]

So Do i need to remvoe it or reset coz of those ports as i can remove them 

[LiamStevo]

so what should i do and do i need to remove these also how as the remove is blocked

[XRaySpeX]

You could switch uPnP OFF under the Firewall.

[bobpullen]

@LiamStevo - it's definitely a pain 😖

One option: -

• Disconnect all cables from your hub and factory reset it. Try to avoid connecting any devices to it, specifically the device that has automatically created the greyed out rules (you can click the 'show IP address' button to try and work out which device this is).
• Log into the hub before connecting it to anything, navigate to Advanced > Firewall, disable UPnP and save.
• Check that there are no port forwarding rules present.
• Reconnect everything and then try and create your port forwarding rules.
• Re-enable UPnP if you think it's needed (something on your network thinks those greyed out ports need opening)
• Cross fingers

[LiamStevo]

But im going to have to connect a laptop to set it up again is that ok also is it the UPnP casuingv the bugs should i leave it off