02-01-2024 02:00 PM
Have just moved to EE Broadband from Sky but am having almost daily issues where my main Sky Q box will lose connection to the Wi-Fi and then all the mini boxes will also lose connection.
Is this an issue for Sky to resolve or for EE?
02-01-2024 03:40 PM
Do other wireless devices also have connectivity issues in the same locations?
02-01-2024 04:22 PM
04-10-2024 01:56 PM
Hey - did you get this sorted? What was the outcome - we have the same issue and waiting on engineers from both EE and Sky….
09-10-2024 10:42 AM
Neill326 I have just installed EE Broadband and my Sky Q Mini boxes are not connecting. Did you get anywhere with this?
All my other devices are working fine.
09-10-2024 12:55 PM
Good afternoon @GelderSteve.
Welcome to the EE Community!
What's happening when you try to connect your Sky Q boxes to this?
Do you get any particular error messages, or do they connect initially then intermittently fail?
Peter
09-10-2024 02:50 PM
09-10-2024 02:54 PM
Thanks @GelderSteve.
I'm not quite sure what you mean by Skunk Box, is this a third party router you're using?
What exactly is happening when you try to connect the Mini boxes too, for example do you see any errors?
Peter
09-10-2024 05:15 PM - last edited on 09-10-2024 05:19 PM by Leanne_T
Peter,
I believe I have it working now.
Steve *****
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[mod edit: removed personal details from the community]
09-10-2024 05:23 PM