Poor connection to Sky Q Boxes around my house

Neill326
Explorer

Have just moved to EE Broadband from Sky but am having almost daily issues where my main Sky Q box will lose connection to the Wi-Fi and then all the mini boxes will also lose connection. 

Is this an issue for Sky to resolve or for EE?  

11 REPLIES 11

Hi Steve

What exactly did you do to fix this? 

Cheers

Steve

Steve

it took a lot of patience and perseverance but basically kept recycling until it worked. I have had one mini box drop out since but reconnected quickly, otherwise all working well now.