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Community Activity
Dropped mobile "dumbphone" down the toilet
Hi,I have a mobile phone account with EE for my Alcatel 2057D Dumbphone.It now doesnt work. So i need another dumb phone. Can i just buy any cheap dumbphone from Argos and put my SIM in it?What if the new phone has a micro SIM card placement? ...(m...
Port forwarding
Hello, need to open my port forwarding for black ops 6 on Xbox series x, got the hub settings and to the area where I can change but have no idea which numbers I need plus what protocol I need. Can you help, BO 6 is showing Strict, I was with BT and ...
Linking Products
For some reason when I log in to the EE App none of my mobile accounts are linked. When I try to link my phone it says unable to link try later. I’ve been trying for a week now. Any ideas?
No landline
Changed to EE for broadband, home phone and mobile on 19th March and after ages spent on phone trying to sort it out here it April 24th and still no active landline. Considering I'm a full time carer for my husband and have health issues myself I wou...
Mobile Network upgraded
will EE come with new thing for the Mobile Network to use Satellite up in space for Broadband those who live in Ruel areas because of the speeds test that they get so I was wondering if an EE Staff member could reply back to me on this topic to.
Confusing email
Hi the title of the email confirmation of my new pay monthly order says please call us but then the body of the email just says Thanks, we've got your order, we'll begin to work on it straight away. We'll be in touch via SMS if we need any further in...
Resolved! I need to find the PUK code
Resolved! Contract ended now I want to swap to PAYG
Hi,My contract finished a couple of months ago and I’m still paying £60 ish a month just for the sim.My phone is still only 2 years old so not bothered about swapping it so I just want to swap over to PAYG. I want to keep my number but don’t want a s...
Spoofing? Missed calls from myself
My own number is appearing in my missed call list. If I called myself it would appear as an outgoing call. I have had multiple missed calls from my number in the last few days. None have actually rang so must only last a fraction of a second. Is this...
Cat5e cable and 500mbps
I have 500mbps speed and a BT smart hub 2. I run a Cat5e cable 50m to an outhouse but only get 90mbps there. Wi-Fi in the house is approx 500. After contacting BT technical help, they told me that Cat5e will not support 500mbps and will only give 100...
