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Community Activity
Change payment card details
I'm trying to update payment card details using the app and online site. The manage tab on my app doesn't show a payments and billing option. Can someone help please with clear step instructions as I'm running out of credit and only need to add a new...
1.6gbps
Hi all currently out of contract with BT on a Full Fibre 900 package, was looking to switch over to the EE 1.6gbps package with the new WiFi 7 router. However the sales rep told me I'm unable to order this as I'm a BT customer and it's only available...
Keeping Old number
just bought a new phone as my old one broke and i couldnt get a PAC number but now i have managed to get my PAC number and was wondering if it was too late to keep my old number
EE app bug
I have noticed that the EE app shows many devices as connected to ethernet, which they aren't. It appears to show this when the devices are away from the home, or switched off.I have deleted and reinstalled the android app on my mobile. App version 5...
All-rounder contract, with EU roaming, suddenly stopped working in Cyprus
I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...
Travel advice
Hi currently using iPhone 15 plus & using my inclusive extra for Apple Music until it’s time for holidays then I swap out Apple Music for free roaming my query is what’s the best way of saving a playlist to my phone to listen to whilst flying in airp...
Trying to add a TV to my basket and it keeps saying there was a problem
Every time I try to add a TV to my basket it says there was a problem and to try later.
How Do I get Full Fibre
Hi I am a little confused as the whole of my road has Full fibre avaialbe but I do not, I live in a block of flats and all the houses around me have full fibre. We are all connected to the same cabinet so I am unsure why I can not get it???
Should I set up WiFiCall on my mobile?
What are the pros and cons of WiFiCall.Would you recommend setting it up? Thanks
Smart WiFi Pro connection
I recently moved over to EE from BT and have full fibre 900. I opted to pay the extra £7 for a Smart Hub Pro and Smart WiFi Pro, to replace my old BT Smart Hub 2 and WiFi Disc, which arrived promptly. The Smart Hub Pro was a breeze to set up, but the...
