Order broadband

Dianenewton
Visitor

Only part of my order has been delivered 

2 REPLIES 2
Mustrum
EE Community Star
EE Community Star

@Dianenewton  this is not customer services and there is no account access and no one knows who you are or what you ordered.

However if you give the broadband care team a call they will be able to help.

 

Contact us about your broadband and landline

Call us

Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm

 
From your EE mobile

150

From any other phone

0330 123 1105

Calls are free from an EE number. Charges may apply if you call from another network.

Text relay and sign language services

 
To make a text relay call using the Relay UK service, dial 18001 in front of the following number:
 

07953 966 150

 
Contact us through a sign language interpreter
Schockwave
EE Community Star
EE Community Star

Hello @Dianenewton ,

Welcome to the community,

You write only part of my order has been delivered, what do you mean? We have no way of checking or seeing your account, no idea who you are, so would need more information in order to assist you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.