Orange internet light onTP-Link Archer AXE75 router on full fibre.

[Ashley120]

I have full fibre broadband and poor WiFi, so I bought an TP-link Archer AXE75 router. I installed it OK but the Internet light is orange, and I cannot log in to the router as there is no connection. Reconnecting the original equipment works as before. Any ideas?

[Mustrum]

@Ashley120   you say you set up your router, but did you use the setting in the help link below.

And did you connect it directly to the ONT?

https://ee.co.uk/help/broadband/getting-started/using-and-configuring-a-third-party-router 

Full Fibre

Connection type:	Point-to-Point Protocol over ethernet (PPPoE)
Broadband username or login name:	bthomehub@btbroadband.com
Broadband password:	BT (or leave blank)
Authentication:	CHAP
DNS:	Auto or Obtain from ISP (we'll automatically provide these when you connect)

[JimM11]

@Ashley120 And if you need the link below for your router. support and documents will help you.

Archer AXE75 | AXE5400 Tri-Band Gigabit Wi-Fi 6E Router | TP-Link United Kingdom

[XRaySpeX]

You can always login to a router itself even when BB is down or even when there's not even a cable connecting the router to BB. From a device connected to it login to it at its IP, probably looking like 192.168.x.y, & using the username & pwd given on a label on it or a Start-up Guide.