One touch switch and installation / activation dates?

[Roodles]

I have just completed the OTS from virgin media.

I did this online and was expecting to be able to choose an install date / activation date but there was no option.

What is the process? I have an email from virgin media saying the switch date is in 2 weeks...

Do I have any control over timings?

[Mustrum · Accepted solution]

@Roodles   you will need to contact Customer Services.

Call us

Monday to Friday, 8am to 9pm

Saturday and Sunday, 8am to 8pm

From your EE mobile

150

From any other phone

0330 123 1105

Calls are free from an EE number. Charges may apply if you call from another network.

[Roodles]

Ok thanks