Not able to use my landline.

Jangib12
Explorer

‎10-12-2023 09:20 PM

Cannot ring out.  

0 Helpful
2 REPLIES 2
Mustrum
EE Community Star
EE Community Star

‎10-12-2023 09:30 PM

@Jangib12  Customer services will be closed now, but follow the steps in the following help page:

https://ee.co.uk/contact-ee/technical-support/broadband-landline 

XRaySpeX
EE Community Star
EE Community Star

‎10-12-2023 09:58 PM - edited ‎10-12-2023 10:01 PM

Do you have a dialling tone?

Have you tried your phone in the hidden test socket revealed when you remove the faceplate?

(see pix in Need Help with Your Home Broadband Speed or Connection? )

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP