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No wifi

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LaurenElp88
Visitor

‎31-08-2025 12:41 PM

I have no wifi again! Pay £40 a month when all I use is my 4G on my mobile because my wifi never works!

Tried all the unplugging and restarting…. Same problem every day!!

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Christopher_G
EE Community Support Team

‎31-08-2025 03:00 PM

Hi @LaurenElp88 

Welcome to the community.

Please follow the troubleshooting steps on the link that @JimM11 posted. If you're still having problems, I recommend speaking with our Technical Support team, so that they can check everything from our side for you.

Chris

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MarcusB1
Contributor
Contributor

‎31-08-2025 12:58 PM - edited ‎31-08-2025 01:01 PM

@LaurenElp88  Do you mean you have no broadband?   Have you ran the service checker to see if there are any outages?  https://ee.co.uk/help/service-status

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Christopher_G
EE Community Support Team

‎31-08-2025 03:00 PM

Hi @LaurenElp88 

Welcome to the community.

Please follow the troubleshooting steps on the link that @JimM11 posted. If you're still having problems, I recommend speaking with our Technical Support team, so that they can check everything from our side for you.

Chris