No wifi here EH52

[Brian18881]

I'll put as much info here as possible:

Working last night all good, none this morning. 

Restarted everything, didn't work, checked to see if there a problem in my area, none that I can see, checked emails

 last email from EE above about broadband payment so clicked it

 click check bills 

 im left going around in circles. No use going on the My Ee App as it tells me I have to sign in on the website to view broadband so I did 

 clicked bills & payments and got this

 could someone from EE contact me if possible. 

[JimM11]

@Brian18881 You call EE CS, they cannot call you! Use the help above and contact us option or do the text GUIDE to 66033, and you may get a call from them!

[XRaySpeX]

What lights show on the router?

BB issues are rarely widespread but specific to your own line.

If it is a neighbourhood issue, you could consult Check service in your area  to see if any faults are being attended to in your local area.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?