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No internet, need engineers to reconnect phone lines to house

Sy81
Explorer
 
1 SOLUTION

Accepted Solutions
Mustrum
EE Community Star
EE Community Star

@Sy81   follow the steps in the Help page and contact EE in the morning. https://ee.co.uk/help/contact-ee/technical-support/broadband-landline 

Hopefully you have a suitable back up/contingency plan, I imagine you won't be the only one with issues after the storm.

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3 REPLIES 3
Sy81
Explorer

Storm has felled trees and they have taken out the phone lines . No internet and work from home 

Mustrum
EE Community Star
EE Community Star

@Sy81   follow the steps in the Help page and contact EE in the morning. https://ee.co.uk/help/contact-ee/technical-support/broadband-landline 

Hopefully you have a suitable back up/contingency plan, I imagine you won't be the only one with issues after the storm.

Mustrum
EE Community Star
EE Community Star

@Sy81  this is not customer services, no one has account access or knows who you are, so do give them a call in the morning.