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No confirmation email

michelle091
Explorer

Placed a new order for broadband on Wednesday haven’t received confirmation email as of yet! and cannot find the right number to contact EE or an email address? checked all mail boxes and my order confirmation screen i toke a picture of confirms email address is correct

3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

EE provide no email contact. Try calling CS on the Freephone no. in my sig.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Hi

i was trying to get threw to this number for over an hour! 

 

Thanks

Leanne_T
EE Community Support Team

Hi @michelle091

 

Thanks for coming here. 

 

If you can keep trying, when one of the team is free they will be happy to help with your broadband order. 

 

Leanne 🙂