I’ve recently switched from BT Business to EE, but there’s an issue with my account number / reference and I really need some clarification. Have been trying for DAYS to speak with someone - different days, different times etc. - but the line just rings for 2 minutes then goes dead.
I’ve now received an email saying that if I don’t pay the amount outstanding by the day after tomorrow, my Broadband Account will be suspended…!!! I didn’t get my new router until 16/04/2024 and only set it up the next day on the 17/04/2024 so I’ve had this ‘new service’ for virtually no time at all…!
I’m also having difficulty negotiating the on-line system too - hence the need to speak with someone to guide me through it.
I can’t tell you how frustrating this is - just how many hours I have wasted trying to get through to speak with someone and really need this sorted as soon as possible before I get cut off through no fault of my own - I can’t be without broadband…!
Does anyone have any suggestions of the best number to contact someone on?
Many thanks…
