Nightly reset?

StevieBB
Explorer

I have the busiest home bundle and new WIFI 7 router and needless to say it has been a shambles when setting up 2 months and I am still not even getting half of the 1.6gig speeds and the stability is a joke.

 

I can’t even access my billing or settings in the app.

 

but my main problem is every night at midnight - 1am my broadband just cuts out and back in every 2/3 minutes like it’s doing some sort of factory reset has anyone else had this?

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @StevieBB 

Is this the router or your connection to your router.

Thanks 




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Hello 

 

this is the router connecting outwards thanks the ONT is fine 

 

thanks