Community Activity

Resolved! Still no Galaxy Buds3 Pro from Zflip 6 Preorder

Hi EE Support,I ordered my Zflip 6 back in July last year and qualified for the promo free Buds3 Pro. I've still not received anything. I commented on another thread in November and ignored, so here is my own thread.Please can someone look into this ...

DanDawg by Investigator
  • 53 Views
  • 3 replies
  • 2 Helpful

Roaming data

My contract ran out in 2017, but I get roaming free because I had said contract before 2017. If I upgrade my contract will I loose my free roaming whilst abroad? 

Constant orange flashing light on ee smart hub pro

Can’t get my EE WiFi to connect to broadband.tried each socket in the photo. Tried the socket that needs a filter and tried all 3 that don’t. tried with an Ethernet cable, with two Ethernet cables and without an Ethernet cable. Tried resetting and po...

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Canada Roaming

Hi any help appreciated.I purchased an all rounder contract to use unlimited data around the world (mainly Canada as I am travelling there now).Yesterday I received this message and it seems like my data roaming for Canada has been removed without an...

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BarnyB by Visitor
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  • 0 replies
  • 0 Helpful

Accessing a human being in customer services

Is it possible to access a human being in customer services?  If so, how? when I call the customer services numbers i only receive a voicemessage and lots of text messages.  I need to talk to an actual human.  How can I achieve this?  

sarah612 by Explorer
  • 22 Views
  • 2 replies
  • 0 Helpful

My basket

I have been trying to order a 65” TV now for nearly 3 weeks. I go online and choose the TV I want and click add to basket but then it says this service isn’t available at the moment try later. Then I get an email to say the item is still in my basket...

Iainp73 by Investigator
  • 10 Views
  • 1 replies
  • 0 Helpful

Bioled twice

I an have xbox sub included in my contract. Since activating I have also been billed £14.99 a month. So essentialy in paying twice.Iv spoken to an ee representative who was pretty unhelpful and rude who told me I have to speak with Microsoft despite ...

LukeS88 by Visitor
  • 20 Views
  • 1 replies
  • 0 Helpful

Pocket Landline

Has anyone had their pocket landline service completely cut off without any warning?Our business has had no landline for 5 days and EE just say there is a “global issue”. No time frame of repair…This has wrecked my business and I am none the wiser as...