Community Activity
Resolved! Still no Galaxy Buds3 Pro from Zflip 6 Preorder
Hi EE Support,I ordered my Zflip 6 back in July last year and qualified for the promo free Buds3 Pro. I've still not received anything. I commented on another thread in November and ignored, so here is my own thread.Please can someone look into this ...
Roaming data
My contract ran out in 2017, but I get roaming free because I had said contract before 2017. If I upgrade my contract will I loose my free roaming whilst abroad?
Constant orange flashing light on ee smart hub pro
Can’t get my EE WiFi to connect to broadband.tried each socket in the photo. Tried the socket that needs a filter and tried all 3 that don’t. tried with an Ethernet cable, with two Ethernet cables and without an Ethernet cable. Tried resetting and po...

Re: Issues with Website, loggin in - Small business
I've got this exact same issue. Can't login to the app or the website. This is for personal. So I can't share data, can't look at my bills, can't enable roaming etc etc. Something seems very wrong with the backend of the EE system.
Canada Roaming
Hi any help appreciated.I purchased an all rounder contract to use unlimited data around the world (mainly Canada as I am travelling there now).Yesterday I received this message and it seems like my data roaming for Canada has been removed without an...
Accessing a human being in customer services
Is it possible to access a human being in customer services? If so, how? when I call the customer services numbers i only receive a voicemessage and lots of text messages. I need to talk to an actual human. How can I achieve this?
Discovery plus still not working despite promises that today was the day!
I've been following these posts about discovery plus not working and despite many attempts and promises it still isn't activated for me. I've had an awful experience since switching from Sky and have now been assigned a complaints manager. Today the ...
My basket
I have been trying to order a 65” TV now for nearly 3 weeks. I go online and choose the TV I want and click add to basket but then it says this service isn’t available at the moment try later. Then I get an email to say the item is still in my basket...
Bioled twice
I an have xbox sub included in my contract. Since activating I have also been billed £14.99 a month. So essentialy in paying twice.Iv spoken to an ee representative who was pretty unhelpful and rude who told me I have to speak with Microsoft despite ...
Pocket Landline
Has anyone had their pocket landline service completely cut off without any warning?Our business has had no landline for 5 days and EE just say there is a “global issue”. No time frame of repair…This has wrecked my business and I am none the wiser as...