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Can I be charged extra on top of what’s already been paid for a screen repair?
I had my google pixel 7 pro sent off for a screen repair and at the in store booking was charged £150. Today I have received email and voicemail saying that their is a quote that the repair centre are waiting for my response from and that I need to g...
Technical Issues when upgrading
I am due an upgrade but everytime I get to the checkout I am receiving a message saying there are “technical issues”. I do not want to call and spend ages on the phone trying to upgrade, if I wanted to do that I wouldn’t be trying to upgrade online… ...
Purchased Samsung TV with TNT Sports - cannot activate the sports anywhere
Purchased the DU8000 Samsung TV via add to planWas supposed to have a 24 month TNT Sports included I’ve been through my account and can only find options to buy TNT sports rather than activating it
Can’t make calls locally or internationally
Hi, I am currently in Australia and have been trying to make calls both locally and back to the UK. But when I make the call the phone just says “Calling…” and never makes the connection. I have an Apple iPhone 11. I set up roaming and have been rece...
Resolved! upgrading from bt to ee issues
Hi,so its got to that time where my contract has ended,and looking at ee it seems id be saving a considerable chunk compared to the extorionate amount im currently paying with be, now i have logged into BT, seen the option to look at the EE deals,pre...
ee can’t find my account but I pay each month have broadband they bill me email
I don’t exist yet when I stopped DD they email to pay, Irving up they say no account exists rang 6 times
Resolved! Apple Pay not an option?
I’m trying to pay my bill as I always do via Apple Pay, but the option is missing? I don’t have access to my card at present and my bill is overdue, so would like to get this resolved as soon as possible.
Scam Guard Dark Web Monitoring
I activated this addon, not sure if this works, last time I tried when it was launched, upon activation I received SMS and sms link redirects me to enter mobile number and OTP but both links are not working and showing me same errors.
Prepay Prepay
EE app and website started showing my name from today as prepay prepay; I don’t like my name EE!
Trouble with buffering
Hello. First post here.I've already done everything that has been recommended to everyone else that I can find.When watching the "broadcast live channels" my box buffers very frequently. I have 135 mbps according to the Netflix tester. It never buff...
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Rewards and the EE app
We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...
We drop the tech, you catch the deal
Once a month, for one day only - one huge saving on the hottest tech. Want amazing deals on the hottest tech? You'll need to stay ready, and act fast. Once a month, for one day only, the EE Tech Store...
Manage their time online with EE WiFi Controls
Taking control of the tech and connectivity in your home can help you get the very best from your WiFi. Our WiFi Controls makes it a doddle to get everything set up, just the way you want it. You’ll f...
Use WiFi Enhancer to get the best from your connection
Activate Work Mode or Game Mode within WiFi Enhancer to prioritise online traffic to those activities and get the best from your connection. Sometimes, you need your WiFi to help you get more done, or...
