Community Activity

Technical Issues when upgrading

I am due an upgrade but everytime I get to the checkout I am receiving a message saying there are “technical issues”. I do not want to call and spend ages on the phone trying to upgrade, if I wanted to do that I wouldn’t be trying to upgrade online… ...

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Can’t make calls locally or internationally

Hi, I am currently in Australia and have been trying to make calls both locally and back to the UK. But when I make the call the phone just says “Calling…” and never makes the connection. I have an Apple iPhone 11. I set up roaming and have been rece...

KPLchl by Explorer
  • 39 Views
  • 3 replies
  • 1 Helpful

Resolved! upgrading from bt to ee issues

Hi,so its got to that time where my contract has ended,and looking at ee it seems id be saving a considerable chunk compared to the extorionate amount im currently paying with be, now i have logged into BT, seen the option to look at the EE deals,pre...

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Resolved! Apple Pay not an option?

I’m trying to pay my bill as I always do via Apple Pay, but the option is missing? I don’t have access to my card at present and my bill is overdue, so would like to get this resolved as soon as possible.

RB1988 by Explorer
  • 147 Views
  • 2 replies
  • 2 Helpful

Scam Guard Dark Web Monitoring

I activated this addon, not sure if this works, last time I tried when it was launched, upon activation I received SMS and sms link redirects me to enter mobile number and OTP but both links are not working and showing me same errors.  

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Rky by Prodigious Contributor
  • 29 Views
  • 1 replies
  • 0 Helpful

Prepay Prepay

EE app and website started showing my name from today as prepay prepay; I don’t like my name EE! 

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Rky by Prodigious Contributor
  • 26 Views
  • 1 replies
  • 0 Helpful

Trouble with buffering

Hello. First post here.I've already done everything that has been recommended to everyone else that I can find.When watching the "broadcast live channels" my box buffers very frequently.  I have 135 mbps according to the Netflix tester. It never buff...

KarlJ43 by Visitor
  • 29 Views
  • 1 replies
  • 0 Helpful

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