New connection 6 days ago, now keeps dropping signal

Sidney2019
Visitor

‎06-10-2024 09:30 AM

I have switched over to a new plan using the smart hub 6 days ago. Most of the week it has been running fine but three times now the signal has just slowed and then stopped. If I switch the router on and off then it comes back.

Any ideas?

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2 REPLIES 2
JimM11
Brilliant Contributor
Brilliant Contributor

‎06-10-2024 10:01 AM

@Sidney2019 What model of router do you have? And what was involved in your new plan switch?

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XRaySpeX
EE Community Star
EE Community Star

‎06-10-2024 12:11 PM

Which EE BB plan are you on? 

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