18-09-2025 07:52 AM - edited 18-09-2025 08:42 AM
This morning there is new Pro router firmware r3.8.24-R-1531355-PROD-1 and it starts by saying use HTTPS which is then says is not available. It then requires the admin password to get into any level of access. Now testing out what it does.
It allows you to set your own DNS servers in DHCP.
It still does not let you lock the 2.4G WiFi to a channel, it keeps reverting to Channel 11
24-12-2025 09:27 AM
I have always had the hub firmware update check run when setting up the the router in the app. However it never works and never actually updates the router, even if the firmware is out of date and there is an available update.
My Smart hub pro is still sitting on r3.8.24-R-1531355-PROD-1
24-12-2025 09:27 AM - edited 24-12-2025 09:31 AM
@tnj There is no forced FW update for an EE Router as far as i am aware, but going to put this out there as i did see a BT Smarthub2 do it with a Factory Reset on the 1st April 2025 when i set the unit up mid March, there was not much on it at the time so was a quick and easy way to do it, also on that model way more extensive advanced logging so spotted the sucker straight away with the FW update from the log file.....
EE i never Reset as would not take the chance off it messing all the setting's up as between the web interface and the stupid app it takes hours to get the Router to were you need it to be especially with NO backup/restore feature!
24-12-2025 09:27 AM
Same here
07-01-2026 01:23 PM
Anyone else's Smart hub pro still on My Smart hub pro is still sitting on firmware r3.8.24-R-1531355-PROD-1 ?
07-01-2026 01:27 PM
No updates since September for my router and extenders.
07-01-2026 02:28 PM
@Huggons1 What is floating around on the Forum not sure who posted though! Search may throw that up!
FW: r3.8.24-R-1531355-PROD-1 and the gui is at App version 3.1.3. 17/09/2025 Now https://
FW: r3.8.25-R-1595997-PROD-1 and the gui is at App version ?.?.?. 23/12/2025
FW: r3.8.26-R-1595999-PROD-1 and the gui is at App Version is 3.1.3.19 24/12/2025
07-01-2026 02:52 PM - edited 07-01-2026 02:53 PM
User Chasloyal confirmed that he had received R3.8.26-R-1595999-PROD-1 and also provided a screenshot in "buying a smart hub pro" post
07-01-2026 07:33 PM
08-01-2026 03:26 PM
@Huggons1 It could be that if you are version r3.8.24-R-1531355-PROD-1 it may not update, possibly as it is a minor update.
I will plug in my other SH40J which is on r3.8.24-R-1531355-PROD-1 firmware and see if it updates overnight
08-01-2026 03:44 PM - edited 08-01-2026 03:45 PM
I have a pro router with r2.64.7-R-1303938-PROD-1 and whilst it is not connected very often it has not been offered any updates since April.
My pro router with r3.8.24-R-1531355-PROD-1 last updated in September.
My extenders are all on r3.8.24-R-1531355-PROD-1 and they all updated the same night as the router.