New Broadband works

Darrenm81 · ‎28-04-2023

Hi I have just switched to EE Fiber Plus Broadband a month a go and it works great. I have used eye for many years for my mobile and was happy. The whole thing was communicated so well.

Only things I can figure out are:

1. Will the broadband appear on the app?

2. Does the extra data as an existing customer go on when the mobile bill comes out or when you mobile one start?

XRaySpeX · ‎29-04-2023

When you register your EE BB with your online MyEE.
The data boost will be added to your mobile plan within 30 days after your BB goes live.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎29-04-2023

When you register your EE BB with your online MyEE.
The data boost will be added to your mobile plan within 30 days after your BB goes live.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)