Post here to ask/answer questions around home broadband and landline
Hey everyone, we just wanted to share some exciting news about EE Broadband. EE has launched Advanced Full Fibre, our fastest ever connection with speeds of up to 8Gbps. It's designed for the way homes use WiFi today, and in the future. It delivers ...
We regularly update your Smart Hub to keep your broadband secure, stable, and performing at its best, often adding new features and behind-the-scenes fixes. Hub nameModelCurrent firmware versionNotesSmart Hub 6 PlusSH30Ar4.26.3 Smart Hub 6 PlusSH31...
We’ve seen a few customers asking for help pairing their extenders wirelessly with their Smart Hub 7 Pro. We haven’t been able to confirm a fault, but if you need some more help, there’s a reliable workaround that usually gets things connected first ...
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Is it like any typical router? I'm asking because the router we have now (not 4G) is pretty good inside our two story detached home. Would the EE router be similar?
currently im using my mobile via usb tethering to my pc for my home internet but im thinking of getting a fiber connection at home (70mbps) but i would need to reduce my pay monthly unlimited data plan (6 months into a 24month contract) as i would no...
I have fibreplus but still get download buffer. 70mb is coming into the router but seems to be lost getting to the smart sky TV.
Hi, is there a record function on the TV Box Pro?
How do I cancel installation man coming to fit line I’ve already got one in so I don’t want to fill out £50 for nothing and will I go active on the 12th still if guy still comes out but doesn’t fit snythjng
My Brightbox 1 time settings are not syncing. They are set to ntp.readytoconnect.co.uk and show 01 Jan in log.Can this be corrected remotely or do I call CS (or do I need a new router) ?Thanks
My smart tv is not connecting to my broadband
There’s a deal for up £200 cashback in Topcashback for the ongoing Home Broadband deals. However, when clicking through, the 900Mb deal is £58 rather than £47, which looks like a bug on EE’s end as it was working fine a few days ago. Any ideas how to...
