My bravia tv keeps losing internet connection when switched off.l I have to rest

Damo888 · ‎26-03-2026

My bravia tv keeps losing internet connection when switched off.l I have to restart the TV to get reconnected again. This didn't happen with my previous broadband. Does anyone know how to solve this?

Northerner · ‎26-03-2026

Hi @Damo888

It is normal to disconnect and tuned off say for the night, then reconnect when you turn it back on.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎26-03-2026

Hi @Damo888

It is normal to disconnect and tuned off say for the night, then reconnect when you turn it back on.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.