My link to see my bill doesnt work either and to speak to CS means hanging on the phone for an estimated 30 minutes, no callback, no email option, no online chat, nothing, just the usual lies that 'we are expecting higher than normal call volumes' - which everyone uses as an excuse for understafing every time you ring, and if you cant wait that long the only option is to ring later and go through it all again - very frustrating. I have a dd setup that is paid, but cant see the bill, and also have a BT bill when i took a new contract out, and now have an EE dd as well, so i want to get to the bottom of what's happening. It appears to have logged me in when i click the link as it says 'hey <myname> good afternoon', but that's it, theres no pulldown to see payments, bills or anything, and i cant even tell what my account number is, except the last 4 digits on the email and text links they send. i thought BT was bad at times, but this new EE system is total rubbish imho, i wish id gone elsewhere.
