Moving in together - early termination fee?

_Cathy · ‎04-10-2023

Hi, can someone help with this, please? My partner and I currently live apart but plan to move in together soon. We both have broadband from EE in our separate homes. We're looking for a new home so will both move out of our current addresses. I'm 12 months into a 2 year contract for broadband, he's mid-contract too, is there any way we can both avoid early termination fees? Would having a new contract in joint names at the new house solve the problem? (Also, we currently both get discounts on our EE mobile contracts because of having our separate broadband contracts with EE, could we keep the discounts via a new joint broadband account?)

Many thanks for any helpful info!

XRaySpeX · ‎04-10-2023

When you cancel EE BB mid-term there will always be Early Termination Fees. How BB ETFs are calculated & some examples can be found on p 15 of EE TV, Broadband and Home Phone Price Guide .

The other EE BB can be moved to new premises. See How do I arrange my move?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎04-10-2023

When you cancel EE BB mid-term there will always be Early Termination Fees. How BB ETFs are calculated & some examples can be found on p 15 of EE TV, Broadband and Home Phone Price Guide .

The other EE BB can be moved to new premises. See How do I arrange my move?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)