Is your BB working albeit slowly?
Text EE for a call back
Text PHONE to 66033 (charge may apply at your standard rate).
- We’ll run tests on your connection to find out what’s going on.
- If you need an engineer, we’ll text you in 15 mins to book a slot.
- If you don’t need an engineer, our brilliant UK and Ireland based team will call you within 30 mins to help solve your issue.
Opening hours
Monday to Friday, 8am to 9pm.
If you think I helped please feel free to hit the "Thumbs Up" button below.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
