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Moving house

Teetu
Visitor

‎12-12-2022 01:51 PM

Hi there, I am moving house but there is 1 month gap between move. I am gonna stay at my mum's place for a month as I will move in Feb. But I am moving out from my current rented apartment on 19th. So is it possible to pause EE broadband account for a month and then transfer it before my move in Feb. Thanks in advance.

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎12-12-2022 01:58 PM

@Teetu  you will have to call customer services to see if that’s possible.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎12-12-2022 10:56 PM

You need to give EE at least 3 weeks notice anyway - see How do I arrange my move?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP