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Moving from BT to EE Broadband -email & Norton

NigelTu
Investigator
Investigator

Just signed new order for EE Broadband 900 currently on BT fibre (not full). The BT currently has Norton, can’t seem to find what comes with the EE, seems confusing. Also does anyone know if there are any possible issues with BT mail service address. I am presuming that I won’t be required to take out a premium BT package that would be needed to retain full access with another SP. Posted as given up waiting on hold…..

12 REPLIES 12

Thanks for the quick response 

so if I cancel the EE cyber security subscription my NAV and PW manager will still work as before via BT?

 

 

@Tasarman59 : Your NAV & PW Mgr will work anyway. I don't know what you mean by "via BT". They should work directly with Norton.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

When I initially set up Norton I had to provide the ‘My BT’ access details 

It is still working at the moment, I transferred from BT to EE just over a week ago