27-07-2025 01:37 PM
I have just transferred from BT, where I had IPv6 working. It has disappeared with the transfer to EE and the EE hub. Why might that be? Is it fixable?
Solved! See the answer below or view the solution in context.
29-07-2025 02:27 PM
Engineer came and faffed around for an hour or so. Achieved nothing. Still no IPv6 although the hub says it's on. Two hours later I phoned EE and the 'guide' asked loads of stupid questions. She put me on hold and while I was waiting, IPv6 magically appeared. The guide said she didn't do anything to make that happen. I'll never know! Anyway, I now have IPv6 working but the CHOP3-800 error message from the hub manager may reappear later.
The guide did say that if I continue to have problems the next step is probably to replace the router. I wanted the engineer to do that this morning but he said he wasn't authorised to do that. He wasn't from Openreach or Qube. He was from Circet.
29-07-2025 02:35 PM
@Brian160 Forget the CHOP3-800, get them just at the start FW update fairly quickly clears it out and then once in a blue moon they may pop in, just refresh to get rid!