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Major lag spikes.

FixThis
Investigator
Investigator

Every single day. with consistency. every day. i always lag in any gaming i try to do and enjoy. like early today, i was spiking to 300-600 ping with a ping of 20-40, its rarely constant, now the thing is, the server is in london. I live in london.... yet there are people across europe questioning me why im lagging so badly when i live in the city the server is based in. There are multiple devices connected but im the one mainly pulling the bandwith.  im also connected wired wise, Ethernet, with a CAT 6 ethernet cable, i dont understand why is it so bad??

 

9 REPLIES 9
JimM11
Brilliant Contributor
Brilliant Contributor
threej
Valued Contributor
Valued Contributor

what plan do you have with ee because it might be your max mbps . my package is 900mbps an that works fine for gaming, 

try checking your upnp setting on your router settings  

threej
Valued Contributor
Valued Contributor

when you test your connection on your console or pc. what nat type do you have becouse it should be nat type 1 or 2, if your nat type is 3 then this might be your problem, if so ring EE CS to fix.

I live in london and the highest in my area is 60mbs. but my mates who live in other parts of london have the same plans but they dont spike up to 300-600 ping with packet loss and jitters every day. after all, i am connected wired wise so i should be somewhat stable at the very least?

what do i check in the upnp settings?

XRaySpeX
EE Community Star
EE Community Star

uPnP setting is on Advanced Settings > Firewall > Config page.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

upnp is on

how can i find out the NAT type? (im only doing this on pc)

DMZ is known to leave your device in a more vulnerable spot which i dont particularly feel comfortable doing. I am spiking to 400+ ping a lot, very consistently every single day. I done a test which you can clearly see the results, the upload is the major issue here and for it to be consistent every single day is just borderline awful experience to have, i never had this issue before with the exact same package deal from EE.buffer test.PNG