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Major lag since transferring from bt to ee

Natjbar
Visitor

‎09-12-2025 08:38 PM

Since we have swapped from BT to EE we are major lag on games with ping hitting from 240 to over 300. Does anyone else have this problem or know how to fix it ??

0 Helpful
1 REPLY 1
Rach_H
EE Community Support Team

‎10-12-2025 10:14 AM

Hi @Natjbar,

Welcome to the Community!

I'm sorry to hear about the issues you're having, as this certainly isn't what we want to hear. Have you spoken with our broadband team about this?

Rach