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Login page for EE Access point Hotspots not opening or loading

zincronbolt
Investigator
Investigator

Cannot open log in page to the out and about EE hotspots. I used to be able to access the hotspot just fine and as I was using it one day it no longer worked. I am an EE broadband customer and am away from home. I am able to connect to other EE hotspots just fine but this specific one I am able to connect to but it does not show the log in page and gives me a no internet error. I have tried using the url "https://ee-wifi.ee.co.uk/public/ee/index.htm" while connected to the hotspot but no luck. I have checked on the find a hotspot page on the EE website and it is not showing a hotspot in the area anymore. 

14 REPLIES 14

Yeah I checked that website and it is not showing any hotspots in the area, even though there is an avaliable hotspot showing on multiple of my devices. 

I'm not convinced that hotspot checker shows the EE WIFi signals from broadband customers' hubs. There's a good number of them on my estate and the checker shows nothing.

@bobpullen Have you tried just putting the postcode in the checker, that pops up actual home addresses for those unsuspecting EE User's.

bobpullen
Star Contributor
Star Contributor

@JimM11 - not noticed that but I do wonder if that's what it's doing?

If I enter my post code it suggests a single address on my street. If I refresh the page and try again, it suggests a different address, if I refresh the page and try again, it suggests yet another (different) address 🤷

@bobpullen Did it yesterday at mine, already know the home user's that have stayed with BT and are transmitting EE WiFi,

The two homes that popped up do know one off the owners, so popped along chapped the door and said do you mind if i check your wifi from outside (courtesy), will not interfere at all, and guess what everything on full, was more interested if the -Auto was on but just to many hidden ssid's to work it all out and not going to p him off in any way shape or form.

The two that popped up were 100% accurate, may be more but not going to go fishing for sure. 

First part off the Postcode brings up area wise the following ""32 Premium hotspots in view"" 1 to 12Km distance for me that is... Nothing official at all in Kelso TD5 post code....

There is TWO official EE Hotspot's in the town one is a bookies, the other is the Library, they show up no matter what....